Loro Rug

Loro collection of rugs, meticulously hand-knotted from the finest Alpaca Wool, is interwoven with a delicate touch of Bamboo fibres, creating an enduring rug with a subtle shimmer. The Loro rug is handknotted from finest Alpaca Wool, mixed with a little touch of bamboo fibres, which together give a durable rug with a light shine.

Alpaca wool is a natural animal fibre that is fully biodegradablesoft, strong and warm. Alpaca fibres are considered extremely water resistant, while staying highly breathable. They have a higher tensile strength, meaning they can stand up to more pressure or tension before breaking. Bamboo fibres are made of bamboo pulp and have strong durability, stability and tenacity. The production of Bamboo is sustainable as it thrives without any pesticides and also it is biodegradable and thus a very eco-friendly material.

Pile height: 9-11 mm, Weight: 5,00 kg/m2, Size variation : +/-3%

Handknotted
Alpaca Wool & Bamboo

Professional cleaning is recommended. Never clean with chemicals!

Daily Cleaning: Use a vacuum cleaner without a brush. Vacuum frequently when the carpet is new as it will shed fluff for a period. Always vacuum in the direction of the pile. Rotate the rug twice a year to avoid uneven wear. Place felt under the feet of heavy furniture to prevent damage. Be aware that colors may fade if exposed to strong sunlight for extended periods. Staining from the backside may occur, so use an underlay on delicate surfaces. For further advice, please contact your local dealer.

Whether an item is eligible for return or cancellation, it is indicated once the product is added to cart, and throughout the checkout process.

To initiate a return, email customercase@thatcooliving.com for authorization. A 25% restocking fee and return shipping costs will be deducted from your refund. Returned items must be in their original condition, unassembled if applicable, and in the original packaging.

For damage claims, report within 2 days of delivery. Include photos of the packaging before opening, pictures of the damage, and a copy of the signed Bill of Lading (BOL) highlighting the damages.

We understand that returns can be frustrating. Rest assured, we're here to assist you through the process.

Delivery time estimates will be provided once the product is added to your cart and during the checkout process. Please note that these times are estimates, as most products are made to order specifically for you. Delays may occur due to peak seasons, holidays, or supply chain issues with raw materials. Rest assured, we always strive to deliver your order as quickly as possible.

Transforming your house into a cozy home is a special journey, and our curated collection features globally sourced items, many of which are made to order. Production and delivery times can range from a few days to several months, depending on the item.

For any questions or concerns before or after your purchase, feel free to contact us at customercare@thatcooliving.com.